5

Great first experience. Brakes were serviced as requested at half the price of the dealer. A thorough inspection of the entire vehicle was a nice touch. I was never pressured into any other services. The employees were very friendly and answered all my questions. I will definitely return for all my future service needs.

Hi Patrick! We are so happy we could service the brakes on your 2013 Volvo S60 to your liking! Thank you for mentioning our vehicle inspection, we like to make sure you are always driving safe when you leave our shop. Also, thank you for recognizing our employees, we like to treat you as if you are part of our family here at American Import Auto. Thank you for your business, and for the kindness of your review, we are here for you whenever you need!

- American Import Auto
5

So great to find honest, reliable and reasonable mechanics! Very professional business. AIA is definitely our go-to repair shop! Thank you!

5

They diagnosed what the issues were with my older vehicle and didn't try to pressure me into fixing things that didn't make economic sense to me.

Hi there Peter, It was such a joy having you in our shop today. Thank you for being a new client of ours and for your honest review. We appreciate you trusting us with your 2009 Chevy HHR, we are so glad we could give you a proper diagnosis. Thank you again for choosing American Import Auto!

- American Import Auto
5

Jeff and Mo were great. They did a systems check and did the oil change on my BMW X3 first thing in the morning. I'll definitely be back.

Dave, Thank you for recognizing Mo and Jeff! We appreciate you trusting us with your BMW X3 and are thrilled that we can offer our services to you in the future as well!

- American Import Auto
5

Simply the right place to go....you can be part of the family too, James. V

5

The customer service is excellent. Everyone is welcoming and cheerful. The auto maintenance is professional and brings peace of mind.

Gary, thank you for your patronage to American Import Auto over the years. We appreciate your kind review on our service and professionalism, we were more than happy to provide the best possible service for you! Thank you for bringing your Ford Escape to us, we appreciate your business!

- American Import Auto
5

Thank you for the review! We appreciate your business with us here at American Import Auto!

- American Import Auto
5

UPDATED: Recently went back and found that this amazing representative Jeff who was the main reason I felt so confident about using this place, had left, and new staff didn't want to take time to help. I was stopped by someone in parking lot on my way out, and they informed me that the person I was looking for was now working at Pit Stop Auto Repair Shop in South Venice, so I went there and found this person and he again made sure I was taken care of, and the work was done, and at even a better price. I was recently in the market for a newer car, so contacted American Import Auto to see if I could bring any potential cars I might be interested by for a free inspection and if there were obvious issues. The man who answered phone was named Jeff he was super friendly and helpful, made me feel super comfortable. I ended up bringing 2 cars there and called Jeff so he knew I was coming, got right to me, and gave a full inspection as well as how much in repairs it would cost. Which I thought was over and above the level of service you get at most mechanic shops. I ended up bringing in 3rd car and again got me right in, inspected, gave me estimate and even took time to look up Kelly Blue Book price, so I would be better informed when went back to buy. I bought the car and brought the car up the next day, Jeff took the time to go over each item needing repair, gave me options on parts and possible upgrades, and then after we got finished with what I wanted, I never felt so informed from a mechanic shop. I had them do the work, it was done on time actually a little earlier than promised, and he game in under the estimated price. Now that just seemed insane, most times they always go over, and call for extra this and that, but not with American Import Auto, and I won't every go anywhere to get service work done but there and deal with Jeff. I wish I could leave 6 stars as this service was just above and beyond anything I had experienced before. Made me proud to be supporting a locally owned and operated business, I couldn't tell the owners how wonderful the man Jeff was so I figured writing this review was the next best thing. For anyone out there wanting work done on any type of automobile, call Jeff at American Import Auto, you will love the attention to detail and service provided.

Hi there, we are blown away at how awesome this review is! Wow! Thank you for trusting us with multiple vehicles for service, we really pride ourselves in good, honest work and are so incredibly humbled when recognized for it. Thank you for recognizing our employees as well, we really love to celebrate that recognition with them! We really appreciate you as one of our customers and can't wait to see you again, thank you again for your patronage and outstanding comments!

- American Import Auto
5

Lisa, Thank you for trusting American Import Auto with your 2016 Ford Escape. We so appreciate your business and for choosing us!

- American Import Auto
5

Thank you for the review! We appreciate your business with us here at American Import Auto!

- American Import Auto
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