Why Won't my Truck Start?

Why Won't My Truck Start? 

Today we are going to discuss the importance of good diagnostic tools and the value of working with our shop that employs highly trained and skilled technicians that use these tools during everyday repairs. Before we dive into the repair we performed, let us first discuss the importance of choosing a shop with the best of the best technicians.

Do you know what it means to be ASE certified? You may have heard this term before at auto repair facilities. It means that our technicians have taken and passed certifications through a automotive training program. ASE stands for Automotive Service Excellence, when you are ASE certified, it means these technicians, advisors, owners, etc. are experts in the automotive industry. These series of certifications you receive from taking these tests, means that the expert has taken the time to commit to the training, education, and most current level of skills the automotive industry is requiring.

In this blog we are going to spotlight the technician doing this repair. Joey Reda spent the first ten years of his career in the auto repair field as a General Motors technician and achieved GM Master Technician level status. This is a very high level certification. He has been with our repair facility for 2.5 years and is proud to be an ASE L1 and L2 level Master Technician. 

  • L1 Master Technician: Automobile Advanced Engine Performance Specialist 
  • L2 Master Technician: Medium/Heavy Vehicle Electronic Diesel Engine Diagnosis Specialist 

These are advanced level tests, to have these certifications passed means your vehicle is being cared for by a true professional and expert. 

Now that you have learned a little bit about the professionals in our business, lets get back to the repair we encountered. When our client called, there was a complaint of their Chevy Colorado not starting. The truck would turn over, or the engine would crank, but not run. Joey will explain in detail what was happening in the video below, but we have the capability at our shop to use the best of the best diagnostic tools that even the dealerships use. 

Through electrical diagnosis, using a tool called "General Motors Techline Connect," Joey was found that the engine control module had everything it needed to perform its job but had an internal malfunction. 

Using a direct part straight from the dealership, Joey was able to program the module right here at American Import Auto. After this, he reprogrammed the theft deterrent system so the electronic keys would work with the newly installed module. This is not something shops can typically do in house. But, it is a privilege to be able to do this at our facility and not have our clients have to go through the inconvenience of a dealership. 

Using these parts straight from the dealership and tools that the dealership would also use, we are happy to be able to offer you the same diagnosis and repairs, but give you the piece of mind that you have an expert tech performing the repair, and we, as an independent shop, can build that trust and give you the personalized experience where you are more than just a client, but a part of our family. 

We hope we were able to give you a little more of a visual to the kind of experience you will have here, but also the expert level service you will receive on each repair. 

Follow the link below to watch Joey's diagnosis and see the repairs needed to get this Chevy Colorado back up and running! 

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