UPDATED: Recently went back and found that this amazing representative Jeff who was the main reason I felt so confident about using this place, had left, and new staff didn't want to take time to help. I was stopped by someone in parking lot on my way out, and they informed me that the person I was looking for was now working at Pit Stop Auto Repair Shop in South Venice, so I went there and found this person and he again made sure I was taken care of, and the work was done, and at even a better price. I was recently in the market for a newer car, so contacted American Import Auto to see if I could bring any potential cars I might be interested by for a free inspection and if there were obvious issues. The man who answered phone was named Jeff he was super friendly and helpful, made me feel super comfortable. I ended up bringing 2 cars there and called Jeff so he knew I was coming, got right to me, and gave a full inspection as well as how much in repairs it would cost. Which I thought was over and above the level of service you get at most mechanic shops. I ended up bringing in 3rd car and again got me right in, inspected, gave me estimate and even took time to look up Kelly Blue Book price, so I would be better informed when went back to buy. I bought the car and brought the car up the next day, Jeff took the time to go over each item needing repair, gave me options on parts and possible upgrades, and then after we got finished with what I wanted, I never felt so informed from a mechanic shop. I had them do the work, it was done on time actually a little earlier than promised, and he game in under the estimated price. Now that just seemed insane, most times they always go over, and call for extra this and that, but not with American Import Auto, and I won't every go anywhere to get service work done but there and deal with Jeff. I wish I could leave 6 stars as this service was just above and beyond anything I had experienced before. Made me proud to be supporting a locally owned and operated business, I couldn't tell the owners how wonderful the man Jeff was so I figured writing this review was the next best thing. For anyone out there wanting work done on any type of automobile, call Jeff at American Import Auto, you will love the attention to detail and service provided.
Hi there, we are blown away at how awesome this review is! Wow! Thank you for trusting us with multiple vehicles for service, we really pride ourselves in good, honest work and are so incredibly humbled when recognized for it. Thank you for recognizing our employees as well, we really love to celebrate that recognition with them! We really appreciate you as one of our customers and can't wait to see you again, thank you again for your patronage and outstanding comments!
- American Import Auto